Hello and Welcome to Dr. Nancy Hartman’s portfolio!
I utilize Knowledge Management processes and efficiency principles to provide the information, resources, services, and training to assist organizations in creating a more organized, positive, and successful learning environment. The ultimate goal is to get the right information, knowledge, and resources to the right people at the right time, the first time while minimizing waste and being open to change.
I am an effective program leader and manager with experience in leading team members to complete high-quality deliverables in fast-paced and politically-charged environments. I offer your organization four professionals in one!
- Professional Development Specialist – I have 20+ years of experience in training professionals, master trainers, and educators. I excel at effectively and efficiently leading teams and SMEs to develop both face-to-face learning and e-learning opportunities.
- Librarian (Resource Management Specialist) – I have the expertise to create a digital resource library in which any stakeholder (employees, leadership, and customers) will be able to easily access the digital resources they need when they need them in a protected environment.
- Knowledge Management Specialist—I promote knowledge-sharing through business processes and systems by strengthening links between knowledge sharing and information technology systems.
- Qualitative Researcher—I facilitate the collection of qualitative data by leading focus groups/interviews, managing surveys, and capturing content, then use current software (e.g. NVivo) to code and analyze the data.
I am a proven problem-solver who thrives on facilitating best practices in professional development, resource development, knowledge management, and research.
Watch the video below to see more about what a Knowledge Resource Manager does: